Return Policy

1-Return Policy:

Jangomall allows product return as per the following criteria.

• Any product on Promotion or Discount , Especially Footwear Shall not be returned or replaced.
• پروموشن یا ڈسکاؤنٹ پر کوئی بھی پروڈکٹ، خاص طور پر جوتے واپس یا تبدیل نہیں کیے جائیں گے
• You can find return & replacement by using “my account” jangomall.com/myaccount
• The return will be applicable within 7days of delivery.
• Reverse Pickup will be applicable in Lahore in 3-4 days.
• Used & damaged products will not be accepted.
• Product original packing will not be damaged.
• Serial & Batch numbers will be checked at the time of pickup.
• The product will not be acceptable with missing or fake accessories.
• Bank account required for return transaction at the time of return accepted.
• We will proceed with your payment through a Bank cheque or online transfer within 7 working days after return acceptance.
• 6% Amount shall be deducted at credit card payment incase of refund.
• The return will be applicable on all products except Edible Products.

2-Replacement & Warranty policy:

We also offer a replacement as per the following criteria.

• Size
• Color
• Fabric issue in Fashion
• Footwear and Clothing products.
• Software, Operations & technical issues in mobile phone, laptop, and electronic items.
• If any product is with the company or brand warranty than, it will proceed through the warranty card direct to a customer service center.

 3-Order Cancelation:

We accept order cancelation within the same days of purchase. You can cancel your order through “My account”