It takes 4-7 business days for us to receive product back to our facility. After product is reached back to our facility we take another 2-3 days to refund the product amount back to you.
1-Return Policy:
Jangomall allows product return as per the following criteria.
- You can find return & replacement by using “my account” jangomall.com/myaccount
- The return will be applicable within 7days of delivery.
- Reverse Pickup will be applicable in Lahore in 3-4 days.
- Customers from out of Lahore have to return the parcel by itself, and the cost will be bare by Jangomall.
- Used & damaged products will not be accepted.
- Product original packing will not be damaged.
- Serial & Batch numbers will be checked at the time of pickup.
- The product will not be acceptable with missing or fake accessories.
- Bank account required for return transaction at the time of return accepted.
- We will proceed with your payment through a Bank cheque or online transfer within 7 working days after return acceptance.
- The return will be applicable on all products except Edible Products.
2-Replacement & Warranty policy:
We also offer a replacement as per the following criteria.
- Size
- Color
- Fabric issue in Fashion
- Footwear and Clothing products.
- Software, Operations & technical issues in mobile phone, laptop, and electronic items.
- If any product is with the company or brand warranty than, it will proceed through the warranty card direct to a customer service center.
3-Order Cancelation:
We accept order cancelation within the same days of purchase. You can cancel your order through “My account”
